The AirPods are one of Apple’s amazing inventions. AirPods provide access to Siri in addition to allowing you to make and receive calls and listen to music. However, you may encounter the “Airpods Connected But Sound From Phone” issue. If you use AirPods with an Android device or any other non-Apple device, you will be unable to use these capabilities.

Owners of AirPods have reported that their iPhones are connected but silent. What should be done to fix the sound problems with AirPods now that they won’t play music on an iPhone? Continue reading to learn how to resolve the “AirPods Connected But Sound From Phone” issue if you have the same AirPods.

Why are my AirPods connected but silent?

Technology is occasionally unpredictable and rarely totally correct. As a result, AirPods occasionally have technical difficulties. It creates the “Airpods Connected But Sound From Phone” problem.

Raise your hand if you’re having problems with your AirPods being connected yet mute. Many Apple customers throughout the world are concerned about the volume issue with AirPods.

The reasons for not hearing sound while your AirPods are connected vary depending on the device and AirPod type. People sometimes discover that refreshing the music app solves the same issue.

What Is the Cause of AirPods Connected But Sound From Phone?

  • You could be experiencing a problem. Restart your computer or AirPods if required.
  • Bluetooth speakers or headphones can also be paired with your phone. Connect your AirPods after turning off Bluetooth on all other devices.
  • Automatic ear detection may cause audio problems. Attempt to turn it off.
  • It could contain a bug. You can get rid of it by updating the phone to which your Airpods are connected.
  • Your network could be experiencing a problem. To resolve the issue, the network settings must be reset.
  • Dirt and earwax could have clogged the interior. Wipe your earbuds with a microfiber cloth to remove them.
  • Even if your AirPods appear to be connected to your phone, this is not always the case.

Solutions for AirPods Connected But Phone Sound

  1. Place the AirPods in their charging case.
  2. Cleaning the Airpods
  3. Reset the AirPods
  4. Changing the AirPods’ volume
  5. Reset Network Configurations
  6. Modify Your Preferred Output Device
  7. Disable the Automatic Ear Detection feature.
  8. Reset Bluetooth on Mac

1. Place the AirPods in the charging case

  • Put the charging case for the two AirPods in place.
  • Check the status of the AirPods. If they have little or no charge, I recommend charging them for at least 30 to 40 minutes.
  • After removing your iPhone or other Apple Bluetooth device from the cover, try playing something from it.
  • Replace them in the case and try again if they still don’t work or if only one of them does.
  • Check to see if the “AirPods connected but sound coming from phone” issue has been resolved.

2. Cleaning the Airpods

When the earbuds are dirty, people have difficulty hearing the sound or are connected, but there is no sound. Particularly the AirPods’ proximity sensors are prone to dirt buildup, which prevents automated ear detection. Users are responsible for keeping their AirPods clean and safe.

  • Use a soft, lint-free cloth to clean the Airpods.
  • To clean the joints and crevices, use a cotton bud.
  • If you’re still dissatisfied, try cleaning the Airpods with a solution made from water and isopropyl alcohol.
  • Check to see if the “AirPods connected but sound coming from phone” issue has been resolved.

3. Repair Your AirPods

Do the following to repair your Airpods:

  • Check that your AirPods and Bluetooth are both turned on.
  • Close the charging case’s lid after placing both AirPods inside.
  • When the AirPod charging case status light starts to flash white, press and hold the button on the case’s back.
  • Your AirPods should be visible on your phone. Select “Connect.”
  • Check to see if the “AirPods connected but sound coming from phone” issue has been resolved.

4. Adjusting The AirPods Volume

Even if all other remedies have failed, restarting your Apple iOS device always works.

  • Navigate to your phone’s Bluetooth Settings menu.
  • Now select General.
  • To force your device to shut down fully, press the Shut Down button one again.
  • Restart your device once some time has passed.
  • Connect the Bluetooth Airpods to the device again and pair them.
  • Play any music right now to put the Airpods to the test.
  • Check to see if the “AirPods connected but sound coming from phone” issue has been resolved.

5. Reset Network Settings

With your Bluetooth configuration, a problem may disrupt the audio output of paired Bluetooth devices. If the problem is caused by the network, resetting the network should resolve the issue.

  • Reset Network Settings is accessible via Settings > General > Reset.
  • Enter your device’s passcode in the confirmation window and click Reset Network Settings.
  • Restart your iPhone or iPad and detach it from any previously attached Bluetooth devices, Wi-Fi networks, VPN settings, or other network-related installations.
  • Reconnect your AirPods to your device to see if you can now hear audio during media playback.
  • Check to see if the “AirPods connected but sound coming from phone” issue has been resolved.

6. Change Your Prefered Output Device

If your iPhone, iPad, or Mac has several audio connections, your AirPods may not play sound if they are not the primary listening device.

Switch The Audio Output Devices On The iPhone And iPad

You can connect your AirPods to your iPhone or iPad using the instructions that are provided below.

  • After opening the Control Center, tap the AirPlay icon.
  • Choose your AirPods from the audio equipment provided.

Change The Audio Output Device On The iPad And iPhone

It’s also very easy to route audio from your Mac to your AirPods. Connect your Mac to the AirPods by following the steps below.

  • Click the speaker icon in the navigation bar.
  • Select your AirPods as the active listening device in the “Output” box.
  • If you don’t see a speaker icon in your Mac’s menu bar, go to System Preferences > Sound and select the Show volume in the menu bar option.
  • You can also change the output device on your Mac directly from the Sounds menu. Go to the Output tab and choose your AirPods as the intended output device.
  • Check to see if the “AirPods connected but sound coming from phone” issue has been resolved.

7. Disable the Automatic Ear Detection feature

If you remove both AirPods, audio will be paused. AirPods tackle this with their “Automatic Ear Detection” technology. If your AirPods’ sensors fail, audio output may deteriorate.

Disabling Automatic Ear Detection is a good debugging tool for similar issues. Your device will then begin continuously playing audio through your AirPods. You can listen to music without waiting for the AirPods’ sensors to recognise their presence in your ear.

Disable Automatic Ear Detection On The iPhone And iPad

After inserting at least one AirPod into each ear, listen for a tone or chime. Follow the instructions below to disable AirPods auto-detection.

  • By accessing the Settings app, select Bluetooth.
  • Tap the information sign next to your AirPods to open the AirPods settings menu.
  • Turn off Automatic Ear Detection.
  • After removing the AirPod, replace it in your ears. Check to see if the AirPods can now play audio by playing a song or video.

How Do I Disable Mac Automatic Ear Detection?

To disable Automatic Ear Detection, connect the faulty AirPods to your Mac and follow the steps outlined below.

  • By opening System Preferences, select Bluetooth.
  • Bluetooth is found in System Preferences.
  • In the Devices section, click the Options icon next to your AirPods.
  • After unchecking Automatic In-Ear Detection, click Done.
  • It’s worth noting that disabling automatic ear detection will broadcast all audio from your iPhone to your AirPods, even if you’re not wearing them.
  • Check to see if the “AirPods connected but sound coming from phone” issue has been resolved.

8. Reset Bluetooth Settings on Mac

Resetting the Bluetooth module on macOS should cure any issues that are stopping your AirPods and other Bluetooth devices from creating sound. If your AirPods indicate a connection but sound is still coming from your phone, the first thing you should attempt is to reset the Bluetooth on your phone.

  • To reset your Bluetooth, go to Settings, then Bluetooth.
  • Turn off Bluetooth, then wait 20 seconds before turning it back on.
  • Select your AirPods once more to reconnect.
  • Alternatively, after sliding down to grey the blue Bluetooth sign on the home screen, click it (off).
  • Click the Bluetooth icon after 20 seconds to turn it blue (on).
  • Simply forcing your phone to try to restore a reliable Bluetooth connection can cure the problem.
  • Check to see if the “AirPods connected but sound coming from phone” issue has been resolved.


If your AirPods are plugged in but the attached device is still sending sound, “AirPods connected but sound coming from phone” could be a problem with improper connectivity. This issue could be caused by a defective AirPods-to-phone connection.

However, other factors such as software incompatibility or a lack of permission for the programme you are attempting to use to listen to audio on your AirPods could be to blame. Follow all of the techniques listed above to resolve your AirPods issue and restore AirPods sound.

Frequently Asked Question 

AirPods are connected, however the sound is coming from my phone. Why?

If your AirPods are paired but the sound is coming from your phone, turn off and then on Bluetooth. If it doesn’t work, go to Settings > Bluetooth > Info and select Forget This Device. To fix, hold the button on your AirPods for 10 seconds with the case lid open.

Why are my AirPods connected but not functioning?

As your audio device is linked, make sure your AirPods are selected. If the AirPods display in the devices list but do not connect, click the X to the right of them to remove them from the list. Once 15 seconds, open the lid after it has been closed.

When AirPods are connected, do they make a sound?

The following sounds indicate that your Beats or AirPods have connected to a new device. When you turn on your headphones or insert your earbuds, you should hear this if there is a nearby device for them to automatically connect you to.

What Should You Do If There Is No Sound When Your AirPods Are Connected?

Replace the AirPods in their charging case. Put on the cover. Wait at least ten seconds. This is the case once more. Both the case and the Airpods should show a fully charged Airpods battery. Reinstall the Airpods in your ears to test their operation.


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