When a smartphone, such as the Samsung Galaxy A20, turns off and won’t turn on, it’s usually due to a tiny firmware issue, rather than a hardware issue, as many people believe. In other words, this type of problem is fixable, and you don’t need to bring the device back to the store or local business to have an expert look it over. That is because you may be able to reactivate the phone by performing a simple procedure or two.

In this post, I’ll show you how to fix your Galaxy A20 if it’s fully dead and won’t switch on. There are only a few steps you need to take to get your phone to respond, and I’d like to share them with you. So, if you’re one of the device’s owners and are currently experiencing the same issue, keep reading because this article may be able to help you in some way.

Before we begin troubleshooting, if you came across this post while looking for a solution to a different issue, please check our Galaxy A20 Help Guides page, as we have previously handled some of the most common difficulties with this device. We may have already published articles that can assist you in resolving your issue. Find problems similar to yours and feel free to apply our solutions.

Fixing a Galaxy A20 that won’t switch on

If you’ve seen the Black Screen of Death, this is one of its variations. This happens when the firmware fails. But don’t be concerned; there’s always something you can do about it.

Method 1: perform a Forced Restart to fix a phone that won’t switch on

This approach can always be used to repair a firmware crash. A forced restart simulates the removal of a battery. It will cause the phone to shut down fully, as if the battery had been removed, and then force it to boot up. Most of the time, this is all you need to do if your phone crashes or refuses to power on. This is how to do it on your Galaxy A20:

  1. Hold down the Volume Down button and do not let go.
  2. While holding the volume down, press and hold the Power button as well.
  3. Hold both keys down for 15 seconds, or until the Galaxy A20 logo appears on the screen.

If you’ve gone as far as the logo, or if the phone vibrates and displays the logo, it signifies that the problem has already been resolved because it has already reacted. This will almost always result in a successful boot. If the phone still won’t power on after this, repeat the technique several times before going on to the next remedy.

Method 2: charge your phone and perform the Forced Restart

It’s possible that the battery was completely drained. While it isn’t usually a problem, a simple battery drain can result in a system crash. It’s because some services and components may not have been properly shut off. As a result, the firmware may crash soon before the phone’s battery dies. Don’t be concerned; there is always something you can do about it:

  1. Connect the charger to a live wall outlet.
  2. Connect the phone to the charger using the original cable.
  3. Whether or whether the phone displays the charging symbol, leave it connected to the charger for at least 10 minutes.
  4. Then, while the phone is still connected in, press and hold the Volume Down button without releasing it.
  5. While holding the volume down, press and hold the Power button as well.
  6. Hold both keys down for 15 seconds, or until the Galaxy A20 logo appears on the screen.

If you were able to get your phone to reply again but the problem occurs from time to time, you will need to reset the phone as this is a strong indication that there is a problem with the firmware. Make a backup of your stuff and then delete your Google and Samsung accounts to avoid being locked out. Then, to reset your phone, follow these steps:

  1. Turn the device off.
  2. Hold down the Volume Up and Power buttons at the same time.
  3. When the Galaxy A20 logo appears, let go of all three keys.
  4. Your Samsung Galaxy A20 will continue to boot into Recovery Mode. Proceed to the next step once you see a black screen with blue and yellow text.
  5. To highlight ‘wipe data / factory reset,’ press the Volume down key several times.
  6. To select, press the Power button.
  7. Hold the Volume down key pressed until the word ‘Yes’ is highlighted.
  8. To select and begin the master reset, press the Power button.
  9. When the master reset is finished, the option to ‘Reboot system now’ is highlighted.
  10. To restart the device, press the Power button.

However, if you are unable to get your phone to respond again, it is possible that you have a hardware problem. You must return the phone to the store or shop so that a technician can examine it.

I hope we were able to assist you in resolving the problem with your Galaxy A20 that won’t turn on. We would appreciate it if you could help us spread the word, so please share this post if you found it useful. 

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